All Systems Operational
OMS ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Data Pipeline ? Operational
90 days ago
100.0 % uptime
Today
Hub ? Operational
90 days ago
100.0 % uptime
Today
Documentation ? Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Third-Party Services ? Operational
Contentful Assets CDN Operational
Contentful Content Management API Operational
Contentful Authentication Service Operational
Contentful Content Delivery API Operational
Contentful GraphQL Content API Operational
Contentful Web App Operational
Contentful Webhooks Operational
Stripe API Operational
Stripe Dashboard Operational
Netlify Analytics Operational
Netlify API Operational
Netlify Build Pipeline Operational
Netlify Edge Functions Operational
Netlify High-Performance Edge Network Operational
Netlify Hosted DNS Operational
Netlify Application UI Operational
Netlify Functions Operational
Netlify Origin Servers Operational
Netlify Prerendering Operational
Netlify Standard Edge Network Operational
Segment Analytics.js CDN (US) Operational
Segment Cloud Sources (US) Operational
Segment Data Ingestion (Tracking) API (US) Operational
Segment Data Lakes (US) Operational
Segment Data Processing Pipeline (US) Operational
Segment Public API (US) Operational
Segment Streaming Destinations (US) Operational
Segment Warehouses (US) Operational
Segment Web Interface (US) Operational
Segment Personas (US) Operational
Shopify Admin Operational
Shopify API & Mobile Operational
Shopify Checkout Operational
Shopify Storefront Operational
Staging Operational
90 days ago
100.0 % uptime
Today
Staging OMS Admin + API Operational
90 days ago
100.0 % uptime
Today
Staging Data Pipelines Operational
90 days ago
100.0 % uptime
Today
AWS apigateway-us-east-1 Operational
AWS apigateway-us-east-1 Operational
AWS appconfig-us-east-1 Operational
AWS aps-us-east-1 Operational
AWS autoscaling-us-east-1 Operational
AWS backup-us-east-1 Operational
AWS cloudformation-us-east-1 Operational
AWS cloudtrail-us-east-1 Operational
AWS codedeploy-us-east-1 Operational
AWS codepipeline-us-east-1 Operational
AWS config-us-east-1 Operational
AWS config-us-east-1 Operational
AWS dynamodb-us-east-1 Operational
AWS ec2-us-east-1 Operational
AWS kafka-us-east-1 Operational
AWS sqs-us-east-1 Operational
AWS acm-pca-us-east-1 Operational
AWS account Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 25, 2024

No incidents reported today.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024
Completed - The scheduled maintenance has been completed.
Jul 16, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 12:00 UTC
Scheduled - We are upgrading our core system infrastructure to improve the reliability and security of the Chord platform. We will conduct a scheduled maintenance window to ensure a smooth transition and optimal performance.

Due to the architecture of the platform, Chord should remain available during this maintenance period. Stores should operate as normal without any impact to customers. After the upgrade is complete, Chord engineers will test core workflows to verify the platform is working correctly.


Of course, there is always a risk of issues arising during any change. If Chord engineers detect the platform is not working correctly, they will rollback the change within the maintenance window. If you or your customers discover issues, please report them immediately to help@chord.co.


We understand the importance of uninterrupted service to you and your business, and we will do our best to keep the maintenance window as brief as possible. We are committed to minimizing any inconvenience this may cause.


We appreciate your understanding and patience as we work to bring you an even better experience with the Chord platform. If you have any questions or concerns please don’t hesitate to reach out to help@chord.co.

Jul 12, 20:34 UTC
Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.