Chord Commerce Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

OMS Operational

90 days ago

100.0 % uptime

Today

API Operational

90 days ago

100.0 % uptime

Today

Data Pipeline Operational

90 days ago

100.0 % uptime

Today

Hub Operational

90 days ago

100.0 % uptime

Today

Documentation Operational

90 days ago

100.0 % uptime

Today

Website Operational

90 days ago

100.0 % uptime

Today

Third-Party Services Operational

Contentful Assets CDN Operational

Contentful Content Management API Operational

Contentful Authentication Service Operational

Contentful Content Delivery API Operational

Contentful GraphQL Content API Operational

Contentful Web App Operational

Contentful Webhooks Operational

Stripe API Operational

Stripe Dashboard Operational

Netlify Analytics Operational

Netlify API Operational

Netlify Build Pipeline Operational

Netlify Edge Functions Operational

Netlify High-Performance Edge Network Operational

Netlify Hosted DNS Operational

Netlify Application UI Operational

Netlify Functions Operational

Netlify Origin Servers Operational

Netlify Prerendering Operational

Netlify Standard Edge Network Operational

Segment Analytics.js CDN (US) Operational

Segment Cloud Sources (US) Operational

Segment Data Ingestion (Tracking) API (US) Operational

Segment Data Lakes (US) Operational

Segment Data Processing Pipeline (US) Operational

Segment Public API (US) Operational

Segment Streaming Destinations (US) Operational

Segment Warehouses (US) Operational

Segment Web Interface (US) Operational

Segment Personas (US) Operational

Shopify Admin Operational

Shopify API & Mobile Operational

Shopify Checkout Operational

Shopify Storefront Operational

Staging Operational

90 days ago

100.0 % uptime

Today

Staging OMS Admin + API Operational

90 days ago

100.0 % uptime

Today

Staging Data Pipelines Operational

90 days ago

100.0 % uptime

Today

AWS apigateway-us-east-1 Operational

AWS appconfig-us-east-1 Operational

AWS aps-us-east-1 Operational

AWS autoscaling-us-east-1 Operational

AWS backup-us-east-1 Operational

AWS cloudformation-us-east-1 Operational

AWS cloudtrail-us-east-1 Operational

AWS codedeploy-us-east-1 Operational

AWS codepipeline-us-east-1 Operational

AWS config-us-east-1 Operational

AWS dynamodb-us-east-1 Operational

AWS ec2-us-east-1 Operational

AWS kafka-us-east-1 Operational

AWS sqs-us-east-1 Operational

AWS acm-pca-us-east-1 Operational

AWS account Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

Chord Infrastructure Upgrade Notification + Maintenance Window

Completed - The scheduled maintenance has been completed.
Jul 16, 13:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 12:00 UTC

Scheduled - We are upgrading our core system infrastructure to improve the reliability and security of the Chord platform. We will conduct a scheduled maintenance window to ensure a smooth transition and optimal performance.

Due to the architecture of the platform, Chord should remain available during this maintenance period. Stores should operate as normal without any impact to customers. After the upgrade is complete, Chord engineers will test core workflows to verify the platform is working correctly.

Of course, there is always a risk of issues arising during any change. If Chord engineers detect the platform is not working correctly, they will rollback the change within the maintenance window. If you or your customers discover issues, please report them immediately to help@chord.co.

We understand the importance of uninterrupted service to you and your business, and we will do our best to keep the maintenance window as brief as possible. We are committed to minimizing any inconvenience this may cause.

We appreciate your understanding and patience as we work to bring you an even better experience with the Chord platform. If you have any questions or concerns please don’t hesitate to reach out to help@chord.co.
Jul 12, 20:34 UTC

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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