Analytics Service Degradation

Incident Report for Chord Commerce

Resolved

This incident has been resolved.
Posted Aug 03, 2026 - 16:03 UTC

Update

We are continuing to monitor for any further issues.
Posted Aug 03, 2026 - 15:47 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 03, 2026 - 15:47 UTC

Identified

We have identified an issue with a third-party service provider that is currently impacting analytics features.

Our team is actively monitoring the situation and working with the provider to restore normal service as quickly as possible. We will share updates here as soon as more information becomes available.

Thank you for your patience and understanding.
Posted Aug 03, 2026 - 14:46 UTC
This incident affected: Hub.